Frequently Asked Questions

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faq
Q.
Can I check the status of my order online?

A.
You can check the status of your order 24x7 online.
Click here to go to order status.


Q.
Can I return an item I have purchased?

A.
At CopsPlus we make returning items hassle free.
Click here to view our return policy.


Q.
Can government agencies purchases from CopsPlus?

A.
We are set up to accept government orders.
Click here to learn how to place an agency purchase order.


Q.
Can I place my order by fax?

A.
At CopsPlus.com, we do accept orders by fax. You can fax your order to us at: (718) 267-7029.


Q.
What forms of payment can I use to make my purchase?

A.
We accept MasterCard, Visa, American Express, Discover and all government issued credit cards. We also accept agency purchase orders which can be paid for by check, credit card or electronically.


Q.
Is it safe to use my credit card to buy online at CopsPlus?

A.
Shopping with CopsPlus is absolutely secure! The order form you fill out is secured using a technology that scrambles the information before it is sent to our bank, and only they can descramble it. This is a proven technology known as SSL. Even our employees cannot gain access to your credit card information. Read More


Q.
Can I have a catalog of the products CopsPlus offers sent to me?

A.
The simple answer is that we don't offer a printed catalog. Unlike stores that sell from catalogs, CopsPlus is constantly adding to and updating inventory online. This means you get instant access to the latest products at the best prices.



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