Change of Mind Returns
All returned items need to be in perfect unused condition, with all components, complete with original packaging. We will not allow returns on damaged or incomplete products.
Change of mind returns will incur a 15% restocking fee.
Exchanges
Products purchased can be exchanged within 30 days from the date of purchase. All exchange items need to be in perfect unused condition, with all components, complete with original packaging.
There is NO restocking fee for exchanges.
Warranty Issues
All warranty issues are dealt with by the manufacturer of the product. If a problem occurs with your purchased item within the period covered by the manufacturer's warranty, please contact the manufacturer for a direct resolution of your warranty claim.
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Instructions
- Contact us and let us know which item you need to return or exchange.
- We will issue you a Return Authorization (RA) Number for the item.
- Repackage the item making sure to clearly write the Return Authorization (RA) Number on the outside of the package.
- Returns are sent to:
CopsPlus.com
3801 23rd Avenue, #407
Astoria, NY 11105
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