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Q.
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Can I place my order by fax?
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A.
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At CopsPlus.com, we do accept orders by fax. Click here for our "Order By Fax" form which can be printed and used to fax in your order.
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Q.
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Can I have a catalog of the products CopsPlus offers sent to me?
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A.
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The simple answer is that we don’t offer a printed catalog. Unlike stores that sell from catalogs, CopsPlus is constantly adding to and updating inventory online. This means you get instant access to the latest products.
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What forms of payment can I use to make my purchase?
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A.
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We accept payments in the form of major credit card only. We don’t accept checks or money orders by mail.
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Q.
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Is it safe to use my credit card to buy online at CopsPlus?
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A.
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Buying at CopsPlus is absolutely secure! The order form you fill out with your personal information and credit card number is secured using a technology that scrambles the information before it is sent to our bank, and only they can descramble it. This is a proven technology known as SSL. Even our employees cannot gain access to your credit card information.
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Q.
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I want to buy a particular holster but can’t find my gun in the drop down list. Does this mean it is not available?
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A.
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This does likely mean that the holster is not available for your gun. The holster fit information on our site is obtained from the holster's manufacturer and updated regularly. If you don’t see your gun listed, it is a safe bet that you won’t be able to use the holster. Try typing the name of your gun in the “Search” box on our site.
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Q.
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Can I return an item I have purchased?
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At CopsPlus we make returning items hassle free.
Click here to view our return policy.
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Can I check the status of my order online?
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A.
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In an effort to serve our customers better, we offer an easy way to see the status of your order online.
Click here to go to order status.
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Q.
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Can government agencies or security companies make purchases from CopsPlus?
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A.
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We do work with government agencies and security companies. If you are making a large purchase for an agency or company and need a price quote, simply use the "Request a Quote" button on our shopping cart page.
Click here for more detailed instructions on requesting a quote.
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